Case duration
The time from when the patient enters the OR to when the patient exits the OR
Turnover time
The time from when a patient exits the OR to when the next scheduled patient enters
Idle time
Time where the OR is staffed and available but there is no surgery
OR workload
The total hours of surgical time, including turnover time
Utilization
Workload/available time—can be reported as block utilization, primary time utilization, or overall utilization
Underutilized OR time
The positive difference between allocated OR time and OR workload
Over-utilized OR time
The time that the OR runs past scheduled OR time. Many employees collect overtime pay
Inefficiency of use of OR time
Inefficiency of use of OR time $) = (cost per hour of under-utilized OR time) × (hours of under-utilized OR time) + (cost per hour of over-utilized OR time) × (hours of over-utilized OR time)
OR efficacy
The value that is maximized by minimal inefficiency of OR time
When comparing on-time starts between institutions, it is important to note that “start time” is often defined differently. Wheels-in time, prep/position time, and incision time each have been used as the defining event for a start time. However, a standard definition must be used for comparative metrics. Historically, the standard has been wheels-in time. However, this does not align with the primary purpose of an OR or capture periods of costly delays that often occur after the patient crosses the OR threshold. Incision time includes variables such as prep and positioning that are often difficult to account for in planning for a standard start time. Prep/position time is the time that all components of the OR converge: anesthesiology has completed induction, OR nursing is prepared, and the surgical team is ready. For this reason, prep/position time sets timing expectations for each component of the OR team.
OR efficiency relates to how well OR resources are utilized in completing the actual caseload and can be translated to costs using simple formulae. Underutilized time is the amount of allocated time not used to perform OR workload, while over-utilized time exists when OR workload exceeds allocated time, resulting in overtime or other premium costs. Over-utilized time costs between 1.5 and 2 times underutilized time. Therefore, a goal for the OR manager must be to reduce over-utilized time. The cost of these inefficiencies can be calculated as follows:
An effective OR manager has the authority to manage these inefficiencies by shifting caseload into gaps that develop in the schedule. This idle time often represents the bulk of inefficiency in the OR with attempts to managed this time difficult due to conflict with surgeons from changes in anticipated surgical start times. However, in an environment of limited OR personnel resources, shifting caseload to reduce idle time can reduce over-utilized time and reduce the queues that can develop with restriction of resources later in the day.
Operating Room Information Systems
The OR manager relies on effective information management and communication governed by clearly defined rules and priorities in the dynamic OR environment. Informational management and communication can be complex and expensive, with RFID (radio frequency identification) tracking of patients, patient tracking boards, OR cameras, and automated notification systems. Also, simple vigilance, rounding, and effective direct communication by the OR manager can be equally effective as these newer modalities. Further, models for decision-making by the OR manager have been developed to make critical operational decisions to minimize over-utilization. Currently, priority-based algorithms are being developed for automated case management decisions. These tools may help the OR manager to more effectively manage the complex dynamic OR environment.