EMS quality improvement and the law

Chapter 74
EMS quality improvement and the law


Maria B. Abrahamsen


Introduction


Two principal legal issues are raised by performing quality improvement (QI) activities in any health care setting, including EMS. The first issue is the extent to which information generated by or for the body and individuals that perform QI may be kept confidential. The second question is whether participants in QI activities face liability as a result of their participation. These issues are addressed by statute in some (but by no means all) states, and the scope and nature of statutory protection differ significantly from state to state. By analogizing to the more fully developed law relating to QI in the hospital setting, however, it is possible to provide some practical suggestions aimed at protecting the prehospital QI process and those who participate in it.


Confidentiality of quality improvement materials


Reasons for confidentiality


Those who perform QI reviews, and those who are the subject of such reviews, generally wish to protect QI data from public disclosure, including release for use in legal proceedings or to the media. Those legislatures and courts that have elected to protect the confidentiality of QI information typically are motivated by a desire to encourage candid review by assuring QI participants that the results will not be made public and may not be used in litigation against the subject of review. In other words, the purpose of confidentiality is to promote candid evaluation and protect the effectiveness of the QI process, thereby improving the quality of health care available to the public. The individual providers who are the subjects of QI activities are the ancillary beneficiaries of such confidentiality. The National Association of EMS Physicians has adopted a position statement endorsing statutory protection for the confidentiality of EMS patient safety and quality information because such protections promote learning and foster a culture of safety [1].


However, courts and legislatures are also influenced by countervailing considerations. There are strong public policies in favor of giving consumers access to health care quality data, and making all relevant information available to the parties to litigation in order to enhance the likelihood of a just result. Each state attempts to reconcile these conflicting public policies in its statutes and court decisions relating to the confidentiality of QI records [2].


State confidentiality statutes


Participants in EMS QI should familiarize themselves with the statute, if any, in their state that governs the confidentiality of QI materials. Unless QI materials are made confidential by state statute, they are likely to be (a) subject to subpoena and other forms of pretrial discovery, (b) admissible as evidence at trial (assuming the materials are relevant and otherwise satisfy generally applicable requirements for the admission of evidence), and (c) subject to public disclosure under the state’s freedom of information statute if they come into the possession of a state governmental agency.


Who conducts protected QI?


Emergency medical services QI may be conducted by hospitals individually, by EMS agencies individually, or by a centralized body responsible for the quality of care throughout an emergency medical system or on a regional or state-wide basis. The availability of confidentiality may depend on who conducts EMS QI.


A majority of states have enacted statutes that grant hospital peer review records at least limited confidentiality. When EMS QI is conducted by a hospital, participants should confirm that the emergency medical care they review is within the scope of the statutory definition of “hospital” QI.


A number of states have adopted statutes that expressly protect the confidentiality of records of centralized review of EMS that is conducted by a private or governmental body that is responsible for monitoring the care provided by multiple prehospital providers. Such statutes typically also protect the records of QI activities that are conducted by providers themselves [3]. For example, the Florida legislature has expressly provided that, “The investigations, proceedings and records of a committee providing quality assurance” regarding EMS “shall not be subject to discovery or introduction into evidence in any civil action or disciplinary proceeding” conducted by the state or by an agency that employs emergency medical personnel [4]. The same Florida statute provides that persons who attend a meeting of an emergency medical review committee are not permitted or required to testify in any such civil or disciplinary proceeding regarding information relating to the committee, except for information from external sources that was presented to the committee. A number of states have established state-wide or state-appointed EMS QI bodies, and have enacted statutes that grant confidentiality to the records of these statutorily mandated QI bodies [5].


A significant number of states protect the confidentiality of QI conducted by a single EMS provider with respect to its own services [6]. Often it is not clear whether these confidentiality statutes, which expressly apply to an individual provider’s activity, also cover QI that is conducted on a centralized basis, such as where a committee of representatives of the state or local EMS authority performs QI. In states that protect only the records of individual providers, QI providers might attempt to bring themselves within the protection of the statute by having each participating provider sign a simple form that delegates the provider’s QI functions to the centralized EMS QI committee. While this approach is largely untested, there is strong appeal to the theory that if QI is confidential when conducted independently by individual providers, it should also be equally protected when performed (perhaps more effectively and efficiently) on a centralized basis by a group of such providers.


Research revealed only one reported court decision that addresses the confidentiality of EMS peer review materials. In McCoy v. Hatmaker, 135 Md App 693, 763 A2d 1233 (2000), the Maryland Court of Special Appeals upheld a lower court decision protecting the confidentiality of a fire department’s records. The fire department employed an EMT who allegedly had violated state-wide EMS protocols when providing emergency care to a motorist who died. The motorist’s estate sued the EMT and his municipal employer for wrongful death. In the course of that litigation, the plaintiff subpoenaed the report of an investigation of the incident/death that was conducted by the EMT’s supervisor. The fire department refused to release the record to the plaintiff on the grounds it was confidential “medical review” and protected against discovery by Maryland’s medical review committee statute. The Maryland statute protects the confidentiality of the proceedings and records of committees that review the quality or necessity of health care or the competence or performance of providers; the statute is generic and does not apply expressly to EMS. The Court of Special Appeals agreed with the fire department and observed (135 Md App at 726, 763 A2d at 1251):



Although medical review committees are most often associated with hospitals or other traditional health care facilities, a review by the Fire Department would constitute a protected action, when as here, the fundamental purpose of the review was the improvement of health care services provided by the Fire Department paramedics.


Extent of confidentiality created


State peer review confidentiality statutes also vary with respect to the scope of confidentiality each creates. The principal variables include the following.



  • Type of information protected: data submitted to QI body, body’s deliberations, and/or its conclusions; written records only, or also prohibit oral disclosure of QI information (including testimony).
  • Type of QI protected: prospective (such as development of protocols and policies), concurrent, and/or retrospective review.
  • Whose records are protected: specified bodies only, or any individual and/or body that performs a QI function.
  • Type of disclosure prohibited: pretrial discovery, admission as evidence at trial, Freedom of Information Act (FOIA) requests, and/or voluntary disclosure by QI body. For example, the Rhode Island emergency medical transportation services peer review statute (General Laws 1956, §23-4.1-18) prohibits discovery and admissibility of EMS peer review records in any lawsuit except “litigation arising out of the imposition of sanctions upon a [sic] emergency medical technician,” and peer review records may be used as evidence against an EMT to show the EMT furnished care contrary to a restriction or supervision that had been imposed with respect to the EMT.
  • An absolute prohibition against disclosure, or a “privilege” that may be waived by the provider who is the subject of review and/or by the QI body. If disclosure is prohibited by law, the statute may prevent use of QI information in any and all proceedings or only in specific types of cases, such as professional liability actions and/or other types of personal injury lawsuits against providers.

Participants in EMS QI can be effective advocates for confidentiality legislation that incorporates broad protection with respect to each of the variables outlined above.

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Jun 14, 2016 | Posted by in EMERGENCY MEDICINE | Comments Off on EMS quality improvement and the law

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